Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Reply
Anonymous
Posts: 0

Re: Xperia Pro Wifi Issues

Hi Sam,

Great to see some response Thanks.

Yes I updated the Routers firmware to the most recient release. Of course the reboot allowed connection and i thought this had fixed the problem as i could turn the phone off and back on and reconnect.

Later in the day I was out of range and when back, the reconnection again failed!

Rebooting the router allowed connection again but this is not a fix!

Is there a way to see or enable the connection/error log?

Any estimate of the timeframe for a fix?

Sam
Sony Xperia Support
Posts: 7,146
Registered: ‎2011-04-11

Re: Xperia Pro Wifi Issues

I am not aware of an estimated timeframe at this point. However in the mean time you may also want to look at a couple of applications on the Play Store called Wifistatic and/or Fxr Wifi. Both of these have been known to resolve this problem for some people.


What are your thoughts about this forum? Let us know by doing this short survey.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Anonymous
Posts: 0

Re: Xperia Pro Wifi Issues

Hi Sam,

Ok i will try these.

Thanks.

Anonymous
Posts: 0

Re: Xperia Pro Wifi Issues

Well fxr Wifi was tried and failed to resolve the problem...

Sam
Sony Xperia Support
Posts: 7,146
Registered: ‎2011-04-11

Re: Xperia Pro Wifi Issues

Then get Wifistatic, reboot router so you can connect the phone then start up Wifistatic and apply the auto configuration.


What are your thoughts about this forum? Let us know by doing this short survey.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Anonymous
Posts: 0

Re: Xperia Pro Wifi Issues

WiFi Static Tried next.

I looks like this resolved the issue! YAY!!!

No idea why as I had already tried setting a static IP.

Will test further and update...

Highlighted
Sam
Sony Xperia Support
Posts: 7,146
Registered: ‎2011-04-11

Re: Xperia Pro Wifi Issues

Please do let us know if the problem continues or not.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Anonymous
Posts: 0

Re: Xperia Pro Wifi Issues

Well it's MUCH better and usually connects now!

I have had some instances where it would still not connect and had to reeboot the router to connect.

Lets hope the patch is not too far away...

Anonymous
Posts: 0

Re: Xperia Pro Wifi Issues

Nope Still not connecting. Still have to reboot my router most mornings!

Any news on this very annoying issue from SE???

Anonymous
Posts: 0

Re: Xperia Pro Wifi Issues

I have just purchased an Xperia Pro and have been fighting against being unable to connect to my home WiFi for the last couple of days.  I'll try the app you recommend to download, but, of course, I'll have to be doing it as part of my data plan as I can't download it over the home WiFi !

As a new Xperia owner, what is the best way to know when this problem has been resolved by SE ?

John.