2012-10-01 10:08 AM
May I know where is the software repair on Sony PC Companion?
Do give me advice on where to find as I couldn't find it on my PC Companion.
On my Sony PC Companion, there are only 5 button for me to press, which are
Solved! Go to Solution.
2012-10-01 10:42 AM
Software repair is nothing but installing the software again to your phone.
In PC Companion just go to
Support zone >> click on the start button under software update then it prompts a window showing the latest software available to your phone or else it will show the "repair phone" option
2012-10-01 10:55 AM
Thank you for your reply!
You mean Software repair is just installing the PC Companion again?
My phone is having some problem such as notification LED does not flash when SMS is received (After i downloaded 4.0.4 version) and I am unable to copy, cut or change language input if I"hold" the textbox of my SMS that I used to do that.
I was told by the technic staff at Customer Service Centre that I can check my phone using software repair. I follow your instructions and click on the "Repair phone" option. I notice that my phone memory will be delete if I click on that option. It sound a bit risky that all my setting, apps or contacts will be deleted.
So I am wondering should I use"Repair phone" option to check on the phone problem?
2012-10-01 11:05 AM
2012-10-01 11:19 AM
Thank you for pin-pointing about the notification led does not work if I used the "Repair phone" option. Lucky you told me or else I will be wasting my time, listening to the technical Staff to use the repair option.
For your point 2,
In my case, my handphone does not show the graphical menu on the top of the screen for cut, copy option in my Messaging app or other app such as facebook, Twitter. The only visible item when I hold the textbox, it will be the paste option that is in the textbox.
Beside this, I hold the textbox but there is no option for me change to other language other than english.
After downloading 4.0.4 version, I could not find the Screen Capture or Screenshot button. Do you know where to find it?
2012-10-01 11:29 AM
2012-10-01 12:19 PM
I think it is not the changing language for my whole phone. I only want to change language from the textbox, in between some of the text. For example, writing chinese words and english words in the textbox.
I remember before the update of 4.0.4 version, I can change the language input by holding the textbox. It is the together with copy, paste and cut options before the update.
Now I am not sure where is the option for changing the language.
By the way, I experienced once my phone will automatically shut down while I am surfing facebook app. Before the phone shut down, It "hang" and any button that i click or touch, there is no effect, showing the phone is not working. At that time, the phone will automatically restart and it display on the screen, stating "Updating". I am wondering if there is any new update version, will it suddenly shut down my phone?
All my apps are perfectly functioning well except Whatapp. Before the sudden shut down, I updated my Whatapp to a newer version. However, after the phone shut down and restarts, my Whatapp has changed back to the older version. May I know what caused this problem or is it fine or usual that this type of problem occur?
2012-10-01 12:30 PM
2012-10-01 02:52 PM