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Moderator
gwhispererz
Posts: 7,428
Registered: ‎2010-10-29

Re: ICS updates Stucks at Preparing Computer for Software update..

What is the reason for repairing phone software? for the abovementioned issue?

Anonymous(anon)
Posts: 0

Re: ICS updates Stucks at Preparing Computer for Software update..

yes

Moderator
gwhispererz
Posts: 7,428
Registered: ‎2010-10-29

Re: ICS updates Stucks at Preparing Computer for Software update..

Either repair phone software to find out or check out the Xperia U community for answer.

http://talk.sonymobile.com/community/support/xperia_2012_family/xperia_u

Anonymous(anon)
Posts: 0

Re: ICS updates Stucks at Preparing Computer for Software update..

im tru w/ this im taking the phone to a service center..... im not a happy camper...... i hate it

One time poster
b_man
Posts: 1
Registered: ‎2012-08-11

Re: ICS updates Stucks at Preparing Computer for Software update..

I can confirm that after I disabled the antivirus, PC Companion completed the update.

Thanks!

Forum Legend
uliwooly
Posts: 50,160
Registered: ‎2010-07-03

Re: ICS updates Stucks at Preparing Computer for Software update..

Anytime, Great news :smileyhappy:

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
NJ_Xperiasola
Posts: 6
Registered: ‎2012-10-02

Re: ICS updates Stucks at Preparing Computer for Software update..

I've been trying to update to ICS....first i tried doing it via SUS...no luck in that...it kept getting stuck at 354.7/350MB....and i did this like 4 times...and all the four times...this was what happened...and then out of frustration i went for pc companion...and again the same...as the window shown below..it shows that the files are being downloaded...but after a few minutes the window automatically closes and then the second window opens...and asks me to repeat the same step before...it very frustrating....I consider buying sony was a huge mistake...i have recieved zero respone from anyone...fed up with the service and this update:smileyangry::smileysad:

Untitled.png

PCShit.png

Visitor
TChanaH
Posts: 3
Registered: ‎2013-02-26

Re: ICS updates Stucks at Preparing Computer for Software update..

All sorted. I waited for sometime after stucking and eventually an error message came. It prompt me to download Sony Ericson Update Engine . And that downloaded a 40MB file via a slow server [30kbps MAX]. Then install it and run the  Sony PC Companion again. That's it. It will work like a charm! [If they say that the engine is already installed, go to the control panel and uninstall it before installing again]. That Download link is given below >>

http://emma.extranet.sonyericsson.com/ns/omsi/1/common/installfile/Sony_Ericsson_Update_Engine_Setup...

http://emma.extranet.sonyericsson.com/ns/omsi/1/common/installfile/Sony_Ericsson_Update_Engine_Setup...

I can assure that servers are NO GOOD. You'll have to wait quite a time to get done with whole thing. Even I'm not done yet with download completion of ICS!