Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Support forum

What do you think about our community?

Take a moment and share your thoughts around this community by doing this short survey.

Posts: 0

Handset without repair_Poor and Pathetic Service


This is regarding poor and pathetic service provide by Sony Ericsson Service centres.

I have purchase the Handset (Sony Ericsson Xperia Neo V ) 4 months ago.

It results in hanging and doing functions by its own (Touch screen issue)

and I went to Customer care at Gurgaon and submit my handset there.

After So many talks with the service centre guys............... i got my Handset without repair.

It is in the same condition as before.........This is very shameful that hardware issue are pending with sony ericsson end ,so long.

Now I requesting your team to do the Needful Once again

Is there is any ENGINEER to resolve this Issue in SONY ERICSSON SUPPORT.

I pity on the inefficiency of the SE Service care .


Name: Sanjay


Service Centre person: Naresh

Already logged complaint but still no resolution:

Ref ID:92436883

Converse with: Hrithik


Amit Negi




Posts: 2,840
Registered: ‎2010-09-20

Re: Handset without repair_Poor and Pathetic Service

I will forward this comment to one of my colleagues in India and ask him to arrange for someone to contact you.