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Anonymous(anon)
Posts: 0

Handset without repair_Poor and Pathetic Service

Concern,

This is regarding poor and pathetic service provide by Sony Ericsson Service centres.

I have purchase the Handset (Sony Ericsson Xperia Neo V ) 4 months ago.

It results in hanging and doing functions by its own (Touch screen issue)

and I went to Customer care at Gurgaon and submit my handset there.

After So many talks with the service centre guys............... i got my Handset without repair.

It is in the same condition as before.........This is very shameful that hardware issue are pending with sony ericsson end ,so long.

Now I requesting your team to do the Needful Once again

Is there is any ENGINEER to resolve this Issue in SONY ERICSSON SUPPORT.

I pity on the inefficiency of the SE Service care .

Details:

Name: Sanjay

Mobile:08802017262

Service Centre person: Naresh


Already logged complaint but still no resolution:

Ref ID:92436883

Converse with: Hrithik

Thanks

Amit Negi

ERICSSON

Gurgaon

7838114299

Trustee
Markus
Posts: 2,840
Registered: ‎2010-09-20

Re: Handset without repair_Poor and Pathetic Service

I will forward this comment to one of my colleagues in India and ask him to arrange for someone to contact you.