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Greenhorn
maheshyvd
Posts: 27
Registered: ‎2012-02-02

Formatting Sony Neo V

i want to format my  neo v such that it has came to me from dealer without any apps apk files in loaded..and my moble has some trojan virus in memory  card as i suspect...i want them to be permanently deleted....what should i do plzz reply me as some people has supported when my phon e was in problem ?

Forum Legend
uliwooly
Posts: 49,013
Registered: ‎2010-07-03

Re: Formatting Sony Neo V

you want to delete the preloaded apps? is that's what you are trying to say or are you trying to format the SD card?

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Anonymous(anon)
Posts: 0

Re: Formatting Sony Neo V

If you want to delete all the data in the phone including memory card then you can use SEUS or repair option available in PC Companion... If you want to format only the memory card then do it by formatting via Windows PC.

You can use mass storage mode to format your memory card or use external adapter.

Greenhorn
maheshyvd
Posts: 27
Registered: ‎2012-02-02

Re: Formatting Sony Neo V

ya i want to delete what i downloaded ...but i need what i got while i purchased the phone

Greenhorn
maheshyvd
Posts: 27
Registered: ‎2012-02-02

Re: Formatting Sony Neo V

no.....

Forum Legend
uliwooly
Posts: 49,013
Registered: ‎2010-07-03

Re: Formatting Sony Neo V

I think he wants to remove pre-loaded apps. but to reformat the sd card

settings -> storage -> unmount SD card -> format

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Forum Legend
uliwooly
Posts: 49,013
Registered: ‎2010-07-03

Re: Formatting Sony Neo V

here is Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Anonymous(anon)
Posts: 0

Re: Formatting Sony Neo V

You can simply update your phone with same firmware by repairing on PC Companion....

Click on "Your phone is up to date"

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Click on repair phone to start updating

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