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Anonymous(anon)
Posts: 0

Xperia Mini Pro--Touch Screen just quit on me?

I have had my phone for just over a week.  Earlier today I was having no issues with the touch screen.  I carry it in my pocket but when I got home, the screen has completely stopped working.  I am using the keypad and little arrows to get around.  I have tried to do a reset using the keypad (cuz I can't get any reaction from the touch screen) and when I get to the "are you sure you want to do this" the RESET DEVICE button will not highlight no matter what keys I push.  VERY frustrating.

I have also gone through every setting I can find to make sure I have not unintentionally turned the touch screen off.

Does ANYONE have an idea what this might be?  Did I do something to it or is this an issue that others have had?

Thanks Heaps.

about to be EX-peria owner.

Trustee
Aimee
Posts: 1,517
Registered: ‎2010-09-20

Re: Xperia Mini Pro--Touch Screen just quit on me?

There isn't a way to turn off the touchscreen of the handset so it doesn't sound like it's a setting you have changed in error. It sounds more like it could be a glitch in the software. I'd recommend trying to repair the software through PC Companion to see if this helps (this is done whilst the phone is completely powered off).

To do the software repair, run PC Companion > Click Support Zone > Select Software Update > Click Repair phone.

Forum Legend
uliwooly-wooly
Posts: 7,347
Registered: ‎2011-09-08

Re: Xperia Mini Pro--Touch Screen just quit on me?

are you using a protective case that might be too tight and it's pressing some other buttons? you can also use Update Service to repair your phone but it will delete everything

http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe

Forum Legend
uliwooly-wooly
Posts: 7,347
Registered: ‎2011-09-08

Re: Xperia Mini Pro--Touch Screen just quit on me?

this is how to backup everything

Backup & Restore app

Use this links to download the apk

http://forum.xda-developers.com/showthread.php?t=1193802

or

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apk

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apkor
http://www.mediafire.com/?1n07llajeaoo03y


How to install it

You need to

go to settings -> applications -> check unknown sources

download IO File Manager

https://market.android.com/details?id=org.openintents.filemanager&feature=search_result

download the backup & restore app, transfer it to your SD card, use OI file manager to find it -> tap on it -> install it

Contacts

just to play it safe sync your contacts w/ google if you haven't already

open your phonebook

press MENU button -> tap on Send Contacts -> select all -> send it to your email
on your computer
-> download the file -> go to your gmail -> click on contacts -> click on more actions -> on the drop down menu click on "import" -> choose the file -> and click import
Apps

Don't worry so much about backing up your apps

on your computer go to

market.android.com -> log in -> click on My Library -> and send all your apps to your phone

market my library.JPGmarket my library 02.JPGmarket my library 03.JPGmarket my library 04.JPG

SMS/MMS

if you don't want to use the backup & restore app then

Install "backup SMS" to back up your SMS and MMS to your Gmail

https://market.android.com/details?id=com.zegoggles.smssync&feature=search_result

or your SMS use

"backup & restore SMS"

https://market.android.com/details?id=com.riteshsahu.SMSBackupRestore&feature=search_result

or for your MMS use "Save MMS"

https://market.android.com/details?id=com.schwimmer.android.mmsextract&feature=search_result

Call Logs

And for call logs this is great

https://market.android.com/details?id=com.yang.android.ansta