Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2011-11-30 07:19 AM
Dear Sony Ericsson Support Team,
I bought this phone on 22-10-2011 in Mobile store,Chennai,India. from 3rd day onwards its getting heated & started vibrating(Flickering???!!!).I dont know why ?I am not able to use the phone continously even for 30 minutes.It getting heated during call as well as 3G browsing. Need your support on this
The Probelm is solved by SE service centre through instlling new software.
2011-11-30 07:30 AM
it seems a common problem (heating,viabrating, menus getting automatically activated) for this model, please see other threads for details
2011-12-01 02:40 PM
You should try to update the software with PC Companion, http://www.sonyericsson.com/pccompanion.
In the program you click on Support Zone > Start (below update).
If a newer software is not available you should repair the software instead.
This is done at Support Zone > Start > Repair the phone.
(The phone should so far not be connected when repairing. The program will tell you when to connect the phone.)
If this won't fix your problem you need to contact your dealer and ask for assistance with sending the phone to an authorized repair centre.
2011-12-13 07:35 AM
Now the problem is solved with the help of Sony Ericsson Service Centre Which is located in SAROJINI STREET,T.NAGAR,CHENNAI-17.They have installed some software to fix this probelm.Now the phone is working fine.
I am requesting all the people who are having this problem can approach the local SE Service Centre for software installation.
Dear Sony Team.
After my above reply it was working fine till feb'12.But From last two months again i am facing the same problem.
All over the world people are complaining about this issue.What are the steps you have taken?
Please take back all the SONY XPERIA MINI ST15i with this issue.
Today again iam going to give my set for servicing.Since October i have used the phone only for 3.5 months .
I feel i have wasted my mone,time,energy.
AshwinBalaji S - +91 9244300443
Message was edited by: SivaBalaji
2011-12-31 05:02 PM
i have the same problem,
I purchased my phone in india oct 2011. I am facing issues with this phone
when i use my phone for 10 or 15 minets Auto vibrating and auto touch pad gets activated and all the operations get cancelled.