Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Reply
One time poster
Posts: 36
Registered: ‎2011-11-18

After upgrade OS McAfee security app automatically install and can't uninstall.

After i upgrade my phone OS i saw that McAfee security app automatically installed my phone. Then i follow mcafee this instructions, but after i restart my phone again this app visible so how do i compleatly uninstall this app in my phone.

Thanks!

Sam
Sony Xperia Support
Posts: 7,152
Registered: ‎2011-04-11

Re: After upgrade OS McAfee security app automatically install and can't uninstall.

Please try the instructions provided on this thread: http://talk.sonyericsson.com/message/126598#126598

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Highlighted
Forum Legend
Posts: 7,347
Registered: ‎2011-09-08

Re: After upgrade OS McAfee security app automatically install and can't uninstall.

this seems to be an issue with the latest firmware update in the UK, I guess if you debrand your phone you should be fine

http://talk.sonyericsson.com/thread/25751

http://talk.sonyericsson.com/thread/24259

@Sam that thread doesn't have an answer

One time poster
Posts: 36
Registered: ‎2011-11-18

Re: After upgrade OS McAfee security app automatically install and can't uninstall.

I follow that method but after restart my phone this app again visible. So its not a solution.

One time poster
Posts: 36
Registered: ‎2011-11-18

Re: After upgrade OS McAfee security app automatically install and can't uninstall.

I think if i root my phone then its warranty may be loss, so I’m afraid to do that.

Thanks!

Forum Legend
Posts: 7,347
Registered: ‎2011-09-08

Re: After upgrade OS McAfee security app automatically install and can't uninstall.

rooting could void your warranty but you can always unroot