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Anonymous(anon)
Posts: 0

forgot my paswword to unlock my xperia arc

i just bough my xperia arc,but i forgot my phone password,,help me please...

One time poster
Jawadkhalid89
Posts: 230
Registered: ‎2011-10-17

Re: forgot my paswword to unlock my xperia arc

use update service to reinstall software if your phone is already updated... or before that try to restore factory in setting menu....

Tell me if you are successful.

Demigod
santam
Posts: 589
Registered: ‎2011-12-11

Re: forgot my paswword to unlock my xperia arc

@Kevinantoniolee which lock...???

Don't forget to mark posts that answers the topic as Accepted Solution.
If you find any post helpful, press Kudos.
Moderator
slimshaddy
Posts: 6,623
Registered: ‎2011-06-28

Re: forgot my paswword to unlock my xperia arc

as sanatm asked , which lock , if you cannot access the phone , cant  do anything then you have to re-update the software...

update your phone with this..

http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe

this is an official sony software so don't worry..

Moderator
slimshaddy
Posts: 6,623
Registered: ‎2011-06-28

Re: forgot my paswword to unlock my xperia arc

it will delete all the phone;s internal memory , sd card will not be affected..

One time poster
AAmjad
Posts: 2
Registered: ‎2012-12-16

Re: forgot my paswword to unlock my xperia arc

i have the same prob :smileysad:

my kid try 20 times wrong screen lock and when i try to use reset pw its saying not correct :smileysad:

i m not sure what pw i wrote but i tried as many as i can think i can set

i try to update software via pc companion but it wont give next screen when i click on update

any solution please?

Moderator
Nabeel
Posts: 4,522
Registered: ‎2012-01-10

Re: forgot my paswword to unlock my xperia arc

Hi Amjad

Uset this to reinstall the phone's software

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions


http://www.sonymobile.com/global-en/tools/update-service/

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One time poster
AAmjad
Posts: 2
Registered: ‎2012-12-16

Re: forgot my paswword to unlock my xperia arc

thank you very much Nabeel