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Anonymous(anon)
Posts: 0

Sony Arc is stuck on safe mode. How do I get out of safe mode?

I have factory reseted my phone as well as updated my phone to the most recent update. but it is still on safe mode. How can i exit safe mode?

Oracle
suze
Posts: 2,732
Registered: ‎2010-07-03

Re: Sony Arc is stuck on safe mode. How do I get out of safe mode?

Have you tried removing and reinserting the battery to see if that  kick starts it in normal mode.  If that doesn't work it might be worth re-running the update.

Master
slimshaddy
Posts: 6,623
Registered: ‎2011-06-28

Re: Sony Arc is stuck on safe mode. How do I get out of safe mode?

when you start up the phone , when sony ericsson logo comes..

touch the screen + press the menu button ( long press )

see if it does anything..

or press power button twice when turning on the phone..

Moderator
gwhispererz
Posts: 7,428
Registered: ‎2010-10-29

Re: Sony Arc is stuck on safe mode. How do I get out of safe mode?

Hi, in actual fact, a phone reboot should exit Safe Mode. Try it one more time ....

Power off phone .... power on phone .... don't touch anything else, just leave phone on the table till it boot up.

Anonymous(anon)
Posts: 0

Re: Sony Arc is stuck on safe mode. How do I get out of safe mode?

how do you re run the software update?

Anonymous(anon)
Posts: 0

Re: Sony Arc is stuck on safe mode. How do I get out of safe mode?

it didnt work

Anonymous(anon)
Posts: 0

Re: Sony Arc is stuck on safe mode. How do I get out of safe mode?

this didnt work either

Moderator
gwhispererz
Posts: 7,428
Registered: ‎2010-10-29

Re: Sony Arc is stuck on safe mode. How do I get out of safe mode?

Use SE Update Service to software repair phone, here's the download link, http://dl-www.sonyericsson.com/cws/download/1/110/61/1317636927/Update_Service_Setup-2.11.10.7.exe.

Download and install to PC/Laptop, launch it and follow on-screen instructions. This process will erase phone data completely, backup if necessary.

Anonymous(anon)
Posts: 0

Re: Sony Arc is stuck on safe mode. How do I get out of safe mode?

it would get stuck on the part where youhold the back button and plug the phone in, the phone would start up and the battery screen would pop up, and it was fully charged.

Moderator
gwhispererz
Posts: 7,428
Registered: ‎2010-10-29

Re: Sony Arc is stuck on safe mode. How do I get out of safe mode?

Just wondering .... did you switch off phone to perform the software update/repair? If phone is still acting weird, suggest resetting it first (then decide if you need software repair), goto Settings>Privacy>Factory data reset.