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Anonymous(anon)
Posts: 0

Experiencing frequent re boots in my Xperia Arc S after upgradint to ICS

I just upgraded my Xperia Arc S to ICS through Pc companion and I am experiencing frequent reboots.

Please let me what is the fix for this issue.

Forum Legend
uliwooly-wooly
Posts: 7,347
Registered: ‎2011-09-08

Re: Experiencing frequent re boots in my Xperia Arc S after upgradint to ICS

remove the SIM and SD card and see if the problem persists, also repair your phone with SUS or PCC

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

 

Don't forget to mark the Correct Answers & Helpful Answers

Anonymous(anon)
Posts: 0

Re: Experiencing frequent re boots in my Xperia Arc S after upgradint to ICS

Hi,

Below is what I am observing so hopefully this will help in troubleshooting to support personnels.

I used repair software through PC companion. Every thing was working fine untill I connected my phone to my PC through a usb cable, it went to reboot.

Well I remember last time as well it was something similar, but I did saw my phone rebooting when not connected to PC.

Forum Legend
uliwooly-wooly
Posts: 7,347
Registered: ‎2011-09-08

Re: Experiencing frequent re boots in my Xperia Arc S after upgradint to ICS

Give it a shot it might solve your reboot issues, btw this is how to backup your phone

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

Anonymous(anon)
Posts: 0

Re: Experiencing frequent re boots in my Xperia Arc S after upgradint to ICS

I can't really understand what the problem is, but this frequent reboots are creating too much of a problem. I don't have any additional programs installed.

Forum Legend
uliwooly-wooly
Posts: 7,347
Registered: ‎2011-09-08

Re: Experiencing frequent re boots in my Xperia Arc S after upgradint to ICS

did you tried to repair it already with either SUS or PCC

Anonymous(anon)
Posts: 0

Re: Experiencing frequent re boots in my Xperia Arc S after upgradint to ICS

Yes I did, tried both SUS and PCC

Anonymous(anon)
Posts: 0

Re: Experiencing frequent re boots in my Xperia Arc S after upgradint to ICS

My Xperia Arc S was restarting after dropping it on a table from like 3-5 cm.

It looks like it is a matter of a little bit loose battery. I wrapped mine with paper, put it into the phone, closed the cover and started the phone. Now even after dropping the phone from like 10 cm it does not restart anymore.

One time poster
realbanda
Posts: 24
Registered: ‎2012-06-22

Re: Experiencing frequent re boots in my Xperia Arc S after upgradint to ICS

So what is the status now? Did you try the repair or tightened the battery with a paper? Bcos I'm facing the same prob here. Because in my case I tried the both but problem still exists.

One time poster
realbanda
Posts: 24
Registered: ‎2012-06-22

Re: Experiencing frequent re boots in my Xperia Arc S after upgradint to ICS

Hi Guys I found the problem and restart issue solved in my Arc S. :smileyhappy:

In my case I changed the "Network Mode" in "Mobile Network Settings" to "GSM only" and since then my phone is working wihout any problem. Not a single restart even when I'm playing heavy games like Asphalt 6: Adrenaline and NFS Shift. Greatly running with ICS as well. It looks like there is a HW problem in SE receiver I guess. Sometimes this solution might not work with your handset because it may be related to your country as well I think. BTW I'm from Sri Lanka.

So give it a try guys... :smileywink: