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Newbie
bahamutzero00
Posts: 29
Registered: ‎2012-03-17

Camera freezing issue in Xperia arc

When im about to take a photo, the camera freezes and stop responding and i have no choice but to force close the app, but i have to reboot my phone to get the camera working again.  This happened to me several times and it's annoying!  I hope this is just a software bug and not a hardware problem.  Sony please fix this issue on ICS update.

Moderator
slimshaddy
Posts: 6,623
Registered: ‎2011-06-28

Re: Camera freezing issue in Xperia arc

its just a software problem.. repair your phone with pc companion... you will lose all your data so backup all your files first..

Anonymous(anon)
Posts: 0

Re: Camera freezing issue in Xperia arc

hi

i have same problem by xperia arc s when i using the camera

i am so sad:smileycry:

Forum Legend
uliwooly
Posts: 48,457
Registered: ‎2010-07-03

Re: Camera freezing issue in Xperia arc

did you tried the suggestions above mentioned?

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Anonymous(anon)
Posts: 0

Re: Camera freezing issue in Xperia arc

i went to the fixshop and he said me that the SD card is working properly. he reseted my phone but it didnot solve the problem.

Forum Legend
uliwooly
Posts: 48,457
Registered: ‎2010-07-03

Re: Camera freezing issue in Xperia arc

how did he reset your phone?

SUS? PCC?

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Anonymous(anon)
Posts: 0

Re: Camera freezing issue in Xperia arc

hey my xperia arc s camera is not responding....please help when i click the camera option than my phone speria shows a massage that is ..."sorri! the application(process.com.android.camera) has stoped working unexpectedly " is it software problem or hardware problem?? if it is software problem than how can i solve this problem .... really without camera my xperia is useless sooo please help me...........................kindly....>>

Moderator
Nabeel
Posts: 4,522
Registered: ‎2012-01-10

Re: Camera freezing issue in Xperia arc

Update/Repair your phone via PCC OR SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)  

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

both the links are same

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