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Newbie
harry88
Posts: 4
Registered: ‎2013-11-13

Z1 Repair - SONY or Dealer?

Hello,

 

I need to send my Z1 for repair. Do you think it's best to send it directly to Sony or to the repair centre of Carphone Warehouse where I bought it from? Or does it not make any difference??

 

Screen is cracked


Many thanks

 

H.

Sony Xperia Support
Hampus
Posts: 623
Registered: ‎2013-08-29

Re: Z1 Repair - SONY or Dealer?

I suggest that you contact your local support team to get information about how you should proceed in this case:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

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Inhabitant
Press_Down_shift
Posts: 59
Registered: ‎2013-11-13

Re: Z1 Repair - SONY or Dealer?

its allways gud to send directly to SONY cos this may take lesser time and you can be sure u will get it ready ASAP

 

if u pass it to the local vendor they will also just send it to SONY so the time and energy is wasted instead of it just pass it directly to sony...

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Novice
Humiki
Posts: 4
Registered: ‎2013-11-15

Re: Z1 Repair - SONY or Dealer?

Newbie
Macc
Posts: 6
Registered: February

Re: Z1 Repair - SONY or Dealer?

So problem solved? Actually the guys advised you properly. You have to go directly to sony service center.