2013-09-21 07:27 PM
I pressed the power button to bring up the phone, it came up for a second and then suddenly jolted to Black screen. The screen is permanently on but its black and I cant do anything! Cannot even do the hard reset ! This is unbelievable I've had it 3 days ! HELP PLEASE !
2013-09-22 03:09 AM
Repair it with SUS or PCC or just take it back to the store
Update Service (SUS)
Bridge (for Mac)
Alternatives on How to backup Xperias
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2013-09-23 06:21 AM
it's a known bug on Z1 and ZU - if you wait long enough the phone will eventually start, some people have suggested it is linked to the backlight setting in settings - display, I believe you should leave it enabled
2013-09-23 10:33 PM
Just turn off any bluetooth devices around (especially handsfree), they hang the phone during boot up because they connect automatically too fast (or Z1 becomes visible too soon). I wasted 2 days to figure it out.
2013-09-24 10:35 AM
I received my Xperia Z1 on Friday, and twice now the screen has blacked out as I've swiped to unlock it, and twice I've reset it, i have now since reinstalled the software using the update service and as yet it seems OK, but i just wondered if anyone else was experiencing the same problem, and if their phone is responding any better since reinstalling the software...
2013-09-25 09:32 AM