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One time poster
theghost56
Posts: 1
Registered: ‎2013-05-01

xperia z hard reset

i want to hard reset xperia z because i dont know the unlock pattern. ive tried the hold power + volume up but no recovery menu or anything like that. also when i have tried that i have waited for the 1 vibrate and then 3 vibrates but the screen is just blank so is there actaully anyway to completley restore/reset the phone back to factory state without accessing the phone itself.

Forum Legend
uliwooly
Posts: 48,883
Registered: ‎2010-07-03

Re: xperia z hard reset

you have 2 options

1) try hard to remember

or

2) repair your phone with Sony update service

doing so will delete everything in your phone

Don't forget to mark the Correct Answers & Helpful Answers

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Forum Legend
uliwooly
Posts: 48,883
Registered: ‎2010-07-03

Re: xperia z hard reset

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

for future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)