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Novice
kentleejoon
Posts: 27
Registered: ‎2013-03-11

xperia z battery

Phone gets warm after light usage, battery draining faster than rate of charge. Charging takes hours and when using while charging, phone goes crazy and performs user interactions itself. Disappointed

Forum Legend
uliwooly
Posts: 49,000
Registered: ‎2010-07-03

Re: xperia z battery

how are you charging your phone? if your wifi it's on and you are syncing and/or connected to the wall charger or computer it will get warm, that's normal.

charging through a PC will take a lot longer than using the dock or the wall charger, that's normal.

elaborate on "phone goes crazy and performs user interactions itself"

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Novice
kentleejoon
Posts: 27
Registered: ‎2013-03-11

Re: xperia z battery

Thanks for the quick response

Everything is off, location service all that battery consuming stuff, brightness 20 percent, charge on wall socket, phone gets EXTREMELY hot and performs actions on its own

Forum Legend
uliwooly
Posts: 49,000
Registered: ‎2010-07-03

Re: xperia z battery

that's odd, repair your phone with SUS or PCC

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Forum Legend
uliwooly
Posts: 49,000
Registered: ‎2010-07-03

Re: xperia z battery

I'm almost certain that its an app acting up, perhaps its syncing all your fb albums or uploading your pictures, or if you have an antivirus it will drain your battery quite fast

go to

settings > power management > battery usage > take screenshots of the list > tap on the graph take a screenshot > tap on the top 4 items on the list and yes, take screenshots post them all here

screenshot > press and hold power & volume up at the same time

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Novice
kentleejoon
Posts: 27
Registered: ‎2013-03-11

Re: xperia z battery

Will definitely try that, thanks!

Novice
kentleejoon
Posts: 27
Registered: ‎2013-03-11

Re: xperia z battery

Screenshot_2013-03-20-11-21-16.pngScreenshot_2013-03-20-11-21-37.png

mean an anti virus software is not necessary? Ok I will uninstall it and see what happens, thanks again