Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Posts: 5
Registered: ‎2013-04-17

email notifications stopped working

My Xperia Z has suddenly stopped giving me yahoo email notifications - it is set to give  sound and vibrate notifications on both gmail and yahoo accounts.  Gmail seems to be working fine but yahoo will only download the messages if I open the email app. I have powered the phone down and up a couple of times but still not working.

Can anyone suggest a solution for this?

Many thanks.

Sony Xperia Support
Posts: 7,161
Registered: ‎2011-04-11

Re: email notifications stopped working

What have you the check interval set to on the Yahoo email setup?

What are your thoughts about this forum? Let us know by doing this short survey.

sony_sign_logo.png - Official Sony Xperia Support Staff

If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Posts: 5
Registered: ‎2013-04-17

Re: email notifications stopped working

I wasn't aware that you could change the check interval - can't see this in settings.

I ended up uninstalling the app, have re-installed and seems to be working well now - maybe it was corrupted in some way.