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One time poster
Mulholland1
Posts: 12
Registered: ‎2013-03-22
Accepted Solution

Xperia Z won't charge nor switch on! Help?

Hi guys last night I drained my battery on my Xperia Z because I was a whole day out and got in at my cousins house around 4am and he had no chargers. So my battery went flat...came home about 30mins ago, I plugged the charger and nothing is happening.

The phone is not charging, the led light is not coming on, the screen neither.

I'm a little bit worried now, as I still have left it on charge and when I press the power button the LED red light comes on, but nothing is happening.

Anyone knows what the problem is? I'm scared it's dead ://

Genius
GeoffH
Posts: 1,094
Registered: ‎2013-03-16

Re: Xperia Z won't charge nor switch on! Help?

known issue - leave it plugged in for as long as possible with red led on - then try booting up in a few hours then charge as normal

One time poster
Mulholland1
Posts: 12
Registered: ‎2013-03-22

Re: Xperia Z won't charge nor switch on! Help?

I forgot to add that the red light only comes on if I push the power button...and it goes off again when I release my finger.

One time poster
Mulholland1
Posts: 12
Registered: ‎2013-03-22

Re: Xperia Z won't charge nor switch on! Help?

Ahh finally it switched on! :smileyhappy:

It didn't switch on ever after an hour and a half of charging, not even the LED light. All I did is I tried pressing the power button and switching off and back on the power socket from the wall and it came on :smileyhappy: Thanks GEOFF.

Genius
GeoffH
Posts: 1,094
Registered: ‎2013-03-16

Re: Xperia Z won't charge nor switch on! Help?

I am so happy that worked out - it's a difficult situation that sony need to address

nice avatar btw :smileywink:

One time poster
Mulholland1
Posts: 12
Registered: ‎2013-03-22

Re: Xperia Z won't charge nor switch on! Help?

Thanks Geoff :smileyhappy: yeah she's not my girlfriend but I kissed her a few times there and then hahahaha

One time poster
abhussien
Posts: 1
Registered: ‎2013-06-12

Re: Xperia Z won't charge nor switch on! Help?

mulholland my xperia wont turn on. how long did you charge your phone?

One time poster
Mulholland1
Posts: 12
Registered: ‎2013-03-22

Re: Xperia Z won't charge nor switch on! Help?

Leave it for 30 mins, then try and switch it on. Should work...

One time poster
laguna130
Posts: 1
Registered: ‎2013-09-10

Re: Xperia Z won't charge nor switch on! Help?

Wondered if anyone can help, my Sony Xperia Z ran out of battery whilst i was out today, put it on charge and pushed the power button and wont turn on, i have had it on charge about 1 hour and 30 mins and still no life, all i am getting is a red light only when the charger is in is this a fault or will it rectify itself if left on charge? 

Sony Xperia Support
Sony Xperia Support
Sam
Posts: 6,549
Registered: ‎2011-04-11

Re: Xperia Z won't charge nor switch on! Help?

If it has run completely flat this can be quite normal. If however you get no response after about 2 hours, please press and hold the volume down and power buttons until you feel the phone vibrate once.

 


 

 

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