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Posts: 8
Registered: ‎2013-06-04

Xperia Z Screenshot

I took some screenshots of a website with my Xperia Z, then imported the files from a desktop through the usb. It worked fine, no problems. A few minutes later, I took some more screenshots but when I tried to take the new batch of images, the files were empty (the thumbnails were present, but 0kb). All of the images were viewable in the phone, though. I also tried sending an image from the new batch through email but for some reason it just won't send. It was really frustrating.

So, I tried reconnecting the usb and it worked again. However, after getting more screenshots the third time, the problem replicated.

Is there something wrong with the phone? I just bought this a few days ago.

Community Manager
Posts: 8,817
Registered: ‎2010-11-12

Re: Xperia Z Screenshot

Which build number are you running on?

(Settings > About Phone > Build number)

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Posts: 8
Registered: ‎2013-06-04

Re: Xperia Z Screenshot

Thank you.

I've updated the unit to build .253 prior to the incident.