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Newbie
shapingstuff
Posts: 2
Registered: ‎2013-06-21

Xperia Z Not Charging

Hi Everyone,

My phone won't charge and the batteries totally dead.  I've tested the usb plug and cable and it's working on other devices but my Xperia Z is not charging at all.  I've left it for a couple of hours thinking it's an issue with the battery being over dead.

Any suggestions?

Thanks.

Sony Xperia Support
Alexander
Posts: 3,731
Registered: ‎2013-06-12

Re: Xperia Z Not Charging

Hi there,

Sorry to hear about your problem.

Try to start the phone by press and hold the power button and the volume up button until the phone vibrates. If the phone still not starts or charges, you can try with another charger. If another charger doesn't do the trick you should have the phone examined at a service center. Please contact your local support for more information:

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