Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2013-06-26 07:50 AM
Charge the phone for a few hours and then try to boot up the phone when it is still in the charger.
If problem persists I recommend you to repair the phone software via Sony PC Companion:
Click on this link to get Sony PC companion:
Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".
Follow the on-screen instructions.
2013-06-26 08:14 AM
Please turn off device using pinhole near sim slot. charge.. do not turn it on. run sus connect your device. repair it
2013-06-26 08:23 AM
what is sus? i pushed the little yellow button nd nothing happens, phone is still blinking red, the computer wont even pick up that its connected to a usb so i cant repair that way and wont turn on so i cant repair through wifi.its a sony experia ZL (CE0682), any help would be appreciated
2013-06-26 08:36 AM
But my PC Companion is stuck on select phone model... Did i must make it flashmode first?
And also, my xperia is not reset when i press the tiny button near SD Card
2013-06-26 08:39 AM
you have to hold it for 5 seconds to shut it down. yes connect it by holding down vol down it works
2014-03-26 03:49 PM
Well, I had the same problem.
And, this is how I overcome.
First, I drained the battery leaving the cell for 2 days.
IDK if that helps you. Just sharin' it.