Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Reply
Apprentice
Posts: 8
Registered: ‎2013-05-03
Accepted Solution

HELP!! xperia z will not turn on after update fail

I have today tried to update my xperia z via the pc companion program, halfway through it said it failed and now will not turn back on. I have re started pc companion and tried it again but half way through it tells me to turn on my phone. when i try to the sony logo comes up then nothing ? please help

Moderator
Posts: 4,796
Registered: ‎2012-01-10

Re: HELP!! xperia z will not turn on after update fail

Thread moved to Xperia Z forum.

Use this to update your phone.

http://www.sonymobile.com/global-en/tools/update-service/

_______________________________________________________________________
Discussion guidelines.
Message me or any other moderator to seek help regarding moderation.

Apprentice
Posts: 8
Registered: ‎2013-05-03

Re: HELP!! xperia z will not turn on after update fail

Thank you nabeel smile happy