Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Do you mean 
Announcements

What do you think about our community?

Take a moment and share your thoughts around this community by doing this short survey.

Reply
One time poster
mrasdi
Posts: 1
Registered: ‎2013-09-17

z ultra screen cracked

Just board z ultra on 1/9/13. Yesterday the screen cracked. Not sure what happen. Keep in poked but after take out the screen cracked. Go to support center but says not under warranty....
Anyone can help what to do?
Forum Legend
uliwooly
Posts: 54,301
Registered: ‎2010-07-03

Re: z ultra screen cracked

There are other threads on the same topic, there isn't anything to suggest here other than

 

get it repaired at a Sony repair center 

 

or

 

repair it yourself but doing so will void your warranty

 

remember that for a screen to crack there has to be an external force on it, it could be a lot of pressure or it something hit the screen.

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Regular
Avral
Posts: 8
Registered: ‎2013-09-18

Re: z ultra screen cracked

This happened to me also I bought sony xperia z ultra on 9 august 2013 and on 16 september the screen got cracked by it self even im in a state of shock but sony is not ready to help out.Can anybody help?

Adviser
Alexiest
Posts: 15
Registered: ‎2013-09-10

Re: z ultra screen cracked

mrasdi, how is your Ultra? Did you get your phone replaced?