Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2010-11-12 02:22 AM
This error appears to be quite commmon when upgrading to Android 2.1, yet there seems nothing posted on fixing it.
Is there a directory on the PC or phone which is blocking this?
Anyone tried it on a second PC?
2010-11-15 01:21 PM
I have symantec Norton Internet Security (NIS) 2010 installed on my laptop and pc ,,
My previously try was on my laptop, and didnt work! ( i was disabled NIS 2010)
then i try again on my pc,,
1. uninstall norton internet securitu
2. restart pc.
3. install sony ericsson pc companion 2
4. try to update my xperia x10 from 1.6 to 2.1
and it's done.
2010-11-15 09:30 PM
I had the same problem and uninstalling the McAfee antivirus seemed to correct it. Just to note that I am also running XP in Vmware fusion so that does not seem to cause any issues.
2010-12-01 11:53 PM
Same here. I set up a PC from scratch. Brand new XP installation, no anti-virus, no firewall, nothing on it. It still would not install. Going spare.
2010-12-02 09:09 AM
What about your internet connection? Is it through proxy?
You can post your logs here on the forums by:
1. Right click the PC Companion icon in tray
2. Select "About PC Companion"
3. Select "Dump the logs to desktop"
Maybe someone can help you find the problem.
2010-12-03 12:28 AM
For those guys who couldn't solve the problem,there is another way to update their phones.
you can use update service instead of pc companion.
Just get the installation file from sony ericsson official web site and install it on your pc then follow the instruction.
Its really easy.