2011-05-21 09:04 AM
I put a screen pattern lock on my friend's phone, i failed several times and it locked. Its asking for a google username and password, i tried entering it but it still says invalid. What should i do?
How do i reset this phone? my friend is willing to lose all information and apps.
hope you can help me
2011-05-21 09:12 AM
Hi Jonalili2011, you can use SE Update Service to reset the phone. Download it from here, http://www.sonyericsson.com/cws/support/softwaredo
By the way, you have no choice, all phone data will be wiped out (SD Card not affected).