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Anonymous(anon)
Posts: 0

My xperia x10 mini pro touch screen is not working help!!!

the touch screen stopped working for a while then it would start to work. this went on for a week. then it stopped working completely . the camera works as well the keyboard but little can be done without the touch screen.

Forum Legend
uliwooly
Posts: 52,483
Registered: ‎2010-07-03

Re: My xperia x10 mini pro touch screen is not working help!!!

few things to check, if you have a protective case remove it that might be pressing on buttons or if you have an extra screen protector

also you can run SEUS to repair your phone, if its a software issue it will be fixed, know that it will delete everything

Update Service (SEUS)

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Forum Legend
uliwooly
Posts: 52,483
Registered: ‎2010-07-03

Re: My xperia x10 mini pro touch screen is not working help!!!

since your screen is not working use this to backup

My Phone Explorer

https://market.android.com/details?id=com.fjsoft.myphoneexplorer.client&hl=en

http://www.fjsoft.at/en/

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Anonymous(anon)
Posts: 0

Re: My xperia x10 mini pro touch screen is not working help!!!

no case etc.  and the update did not work, now my phone is in spanish

Forum Legend
uliwooly
Posts: 52,483
Registered: ‎2010-07-03

Re: My xperia x10 mini pro touch screen is not working help!!!

don't worry about the language just go to settings -> scroll down until you see an icon with an A

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Anonymous(anon)
Posts: 0

Re: My xperia x10 mini pro touch screen is not working help!!!

Can't do that since the touch screen is not working :smileysilly:.

Community Manager
Johan
Posts: 8,650
Registered: ‎2010-11-12

Re: My xperia x10 mini pro touch screen is not working help!!!

If possible do a backup as uli suggested then contact your local support team to have it examined and fixed at a repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

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