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Apprentice
Posts: 5
Registered: ‎2013-11-19

Front Camera not Work

hey my front Camera not work and when i try to use it massage apper to me there an Sys, error plz help me in that

Sony Xperia Support
Posts: 3,008
Registered: ‎2013-08-29

Re: Front Camera not Work

What is the exact error message that you receive?

 

Have you tried to clear data for camera? If not, go to Settings > Apps > Manage apps (ignore this step if you end up on the tab "Downloaded") > The tab "All" > Camera > Clear data.

sony_sign_logo.png - Official Sony Xperia Support Staff


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Commissioner
Posts: 212
Registered: ‎2013-05-22

Re: Front Camera not Work

If Hampus answer still not work for you, You might need to reinstall the phone software using SUS or PC Companion

Apprentice
Posts: 5
Registered: ‎2013-11-19

Re: Front Camera not Work

when i did like you said front camera still not work and about error there is no error apper to me just not work it used to work be4 and about reinstall Sys, i don't know how do it can you plz tell me how ?

Sony Xperia Support
Posts: 3,008
Registered: ‎2013-08-29

Re: Front Camera not Work

You can find Update Service at the following link:
http://www.sonymobile.com/global-en/tools/update-service/

 

Download the installation SUS, and follow the instructions that appear.

sony_sign_logo.png - Official Sony Xperia Support Staff


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If you want to get in touch with the local support team for your country please visit our contact page.

Apprentice
Posts: 5
Registered: ‎2013-11-19

Re: Front Camera not Work

when i try to open update center that error apper to me

Untitled.jpg

Apprentice
Posts: 5
Registered: ‎2013-11-19

Re: Front Camera not Work

camera still not work and i didn't find support

Sony Xperia Support
Posts: 3,008
Registered: ‎2013-08-29

Re: Front Camera not Work

Hard for me to say why you receive this error message since it refers to the log file. Make sure that you are logged in to a local admin account on the PC when you install the program and that you do not have any type of anitvirus/firewall that is blocking the installation.

 

But if you are unable to install Update Service, I would suggest that you try on another computer, prefer a computer in another network.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.