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Anonymous
Posts: 0
Accepted Solution

my phone wont turn on

i left my phone on charge and when i went to take it off charge the green light is on however i cant turn the phone on, i have tried using the sony companion and the SUS however nothing seem to work

Moderator
Posts: 4,796
Registered: ‎2012-01-10

Re: my phone wont turn on

press power button and voulme up button at the same time and hold them for about 5 seconds
see if it works

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Elite
Posts: 68,202
Registered: ‎2010-07-03

Re: my phone wont turn on

what happen if you press and hold the power button for few seconds?

what happen if you run SUS?

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Sam
Sony Xperia Support
Posts: 7,161
Registered: ‎2011-04-11

Re: my phone wont turn on

Please do come back to us once you have tried the above two steps and let us know which/if this has been resolved.


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Anonymous
Posts: 0

Re: my phone wont turn on

Just happened to me... this fixed it

Thanks

Moderator
Posts: 4,796
Registered: ‎2012-01-10

Re: my phone wont turn on

thats great, smile happy
welcome BarnesIN

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