Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2012-03-28 09:06 PM
Well, I certainly have it. And Sam from Xperia support has not replied since the last few posts.
There is certainly a bug (Hopefully firmware issue) which causes the low speaker volume during calls.
And I really hope it will be fixed with the firmware updates (in future)
2012-03-29 12:34 AM
Sorry for not coming back to you. However as I outlined above there is very rational explanation as to the difference between playing music through the loud speaker and playing a call through it. I have tested three other handsets of the same model and can confirm what you saying regarding the difference but I must say I had no problem with the volume being too low.
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
2012-03-29 09:58 AM
The rational explanation does NOT mean the problem is solved. There is a difference in speaker volume for different tasks. If the speaker is capable of projecting loud voice, why not let it give the highest volume in speaker phone setting. I need speaker phone when I call my family memeber overseas so that everyone home would be able to talk. I had no problem with other phones. But for Xperia S, the speakerphone volume is certainly low. It would be great if some internal setting can be changed in the next update to increase the speakerphone volume.
2012-03-30 06:30 PM
I agree with you. This is an important bug or design mistake (after all, even rational decisions can be mistakes :smileywink. Please make it as loud as possible. If it is too loud, we can always turn down the volume.
2012-04-04 03:11 AM
I give up on the so called technical support here. Even the problem can be reproduced by the support staff using another 3 sets, the support staff "determine" that the volume is not being too low, so it is not a problem. Note, it is the staff here to decide whether there is a problem, not their users.
2012-04-25 07:14 PM
the speaker volume while attending calls is indeed very low. This is my third sony (ericsson) mobile, last one was P1i. had no such problem earlier.
there is a genuine problem and first step to solving it is acknowleding it. Hope you guys come out with some corrective action soon