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One time poster
rope_pusher
Posts: 2
Registered: ‎2012-08-25

Sony Xperia Acro S, will not start

Bought my Xperia Acro S tuesday, today it turned it self off in my pocket and does not respond to powerbutton. Put it back in the charger and the charge indicator light works. But alas, it does not start with the powerbutton, no matter how long I hold it down.

I swore I'll never buy Samsung again, but that piece of shit held together for 3.5 years.

Forum Legend
uliwooly
Posts: 48,883
Registered: ‎2010-07-03

Re: Sony Xperia Acro S, will not start

try using SUS to repair your phone

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
rope_pusher
Posts: 2
Registered: ‎2012-08-25

Re: Sony Xperia Acro S, will not start

Well, I am holding out for instruction on a hard reset. A .exe file is not very helpful for me since I do not have WMware, I know I can use the .exe in other ways, but it seems like all too much trouble for a brand new phone, which I payed handsomely for, in order to not have things like this happening to me. It is not responding to my computer when I connect it through USB either.

Forum Legend
uliwooly
Posts: 48,883
Registered: ‎2010-07-03

Re: Sony Xperia Acro S, will not start

if it's brand new, you might want to consider returning it

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Advicer
zhuhang
Posts: 120
Registered: ‎2012-08-24

Re: Sony Xperia Acro S, will not start

Most probably some hardware died, claim ur warranty.

One time poster
rco888
Posts: 1
Registered: ‎2012-12-22

Re: Sony Xperia Acro S, will not start

need help! anyone, please!  was trying to update the system on my acro s via sony bridge for mac when my phone turned off by itself and now it wont turn back on.  i disconnected it already from the macbook and pressed/hold the power button but it still wont turn on.  i tried to charge it from socket charger and nothing happens, its dead like dead, no led light at all.  PLEASE HELP!