Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Do you mean 
Announcements

What do you think about our community?

Take a moment and share your thoughts around this community by doing this short survey.

Reply
Anonymous(anon)
Posts: 0

Screen off during the Call

Hi,

How is it possible to screen on during the call because the softkeys are inactive?

The ambient light sensor doesn't work to revert back (screen on) when the screen safer is activate it.

Thanks

Sony Xperia Support
Jake-SonyXperiaSupport
Posts: 2,698
Registered: ‎2011-02-07

Re: Screen off during the Call

Can you clarify if you are using a Screen Protector or a case? as these could be covering the proximity sensor which is causing the issue you have.

 


sony_logo126x24.gif
  .