Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Do you mean 
Announcements

What do you think about our community?

Take a moment and share your thoughts around this community by doing this short survey.

Reply
Anonymous(anon)
Posts: 0

No internet connection outside my wifi zone.

Can't connect to the internet when i leave home , is there something i should be turning on?

Moderator
Nabeel
Posts: 4,571
Registered: ‎2012-01-10

Re: No internet connection outside my wifi zone.

i quite don't understand your problem ? :smileyconfused:

in what way you try to connect(wifi or network carrier) and it doesn't ??

please elaborate :smileyhappy:

you mean you are not able to connect to wifi network when outside ?

___________________________________________________________________________
Discussion guidelines.


Need any help related to moderation? message me or any other moderator.

Anonymous(anon)
Posts: 0

Re: No internet connection outside my wifi zone.

Try turning wifi off; Your phone might be prioritizing wifi over cell traffic...

Sony Xperia Support
Sam
Posts: 7,079
Registered: ‎2011-04-11

Re: No internet connection outside my wifi zone.

This sounds like you are referring to connecting to your networks internet, however can you please clarify so that we may assist you further?


What are your thoughts about this forum? Let us know by doing this short survey.

Anonymous(anon)
Posts: 0

Re: No internet connection outside my wifi zone.

Had my xperia for about a month - brillaint - until last couple of days - similar problem.

Is ok in wifi zone, but outside, with all four bars fully white, I can't access internt at all. Facebook just says, 'connection lost', G mail says 'no connection' and when I 'try' it does not even try! internet browser - and dolphin, both just say 'web page not available', pay store says 'no connection'.

Now I am VERY new to this whole smart phone game, so I dare say I have messed up some seting.

Anybody got any idea what I have done?

Bryan

PS have tried switching off wifi - and data is enabled!