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Moderator
Posts: 4,733
Registered: ‎2012-01-10

Re: My Xperia S blacked out!

i am sorry, i tried my best,
wait for a MODERATOR  to reply here smile happy

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Anonymous
Posts: 0

Re: My Xperia S blacked out!

yes i will , and thank you very much!

Oracle
Posts: 2,731
Registered: ‎2010-07-03

Re: My Xperia S blacked out!

Hi there, I am thinking there aren't many more options that you can try but as you were listening to music when it happened the only thing I can think is to try and boot it up without the memory card in and see if this makes any difference.

If that doesn't help (and I am not overly hopefuly) then I guess you need to contact either your retailer/carrier - whoever you got the phone from or Sony direct in order to get it looked at under warranty.  Contact for Sony can be found via this link

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Anonymous
Posts: 0

Re: My Xperia S blacked out!

How do i remove the memory card? The xperia S has an inbuilt memory doesnt it?

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Demigod
Posts: 1,053
Registered: ‎2010-06-05

Re: My Xperia S blacked out!

That's right. No memory card. We're used to suggesting that to people, and it is easy to forget that the latest phones don't have them...

Oracle
Posts: 2,731
Registered: ‎2010-07-03

Re: My Xperia S blacked out!

Whoops, sorry school boy error there. As Sushi said it takes a while for us to get out of the habit of making suggestions on the newer phones that may have worked on the older versions.  Many apologies.  Guess the only thing left is to get it looked at by a technician.  Hope the numbers list I gave you is at least correct information.

Moderator
Posts: 4,733
Registered: ‎2012-01-10

Re: My Xperia S blacked out!

i am sorry i didn't see your mac related question

although it seems to be a hardware issue , but no harm in trying it

bridge for mac http://www.sonymobile.com/global-en/tools/bridge-for-mac/

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Anonymous
Posts: 0

Re: My Xperia S blacked out!

I got this problem too..But i press the "Lock in/Power" button and the "volume up" button..And it start again.. smile happy

Anonymous
Posts: 0

Re: My Xperia S blacked out!

this was going to be my suggestion, my phone froze on me before and I couldn't soft boot it because there is no removable bateery, but if you hold down the power buttong and the volume up button for 5 - 10 seconds it will do the same thing

Learner
Posts: 10
Registered: ‎2012-04-04

Re: My Xperia S blacked out!

Hi i am now experiencing same problem went black out when i tried to unlock it. And it won't turn on again.

How was urs resolved pls help