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Issue on Update

Accepted Solution Solved
Anonymous
Posts: 0
Accepted Solution

Issue on Update

Hi,

I have an issue when I am updating my phone to .73.

I am up to the step where the PC Companion ask me to disconnect the phone and turn it off and connect with holding the down key, however, when I follow the instruction to reconnect the phone, it only have the green led on for a while and then turned off, goes into charge mode. So I am stuck in this step.

What should I do in order to proceed? What is the correct step I should preform?

Regards,

Solution
Master
Posts: 7,428
Registered: ‎2010-10-29

Re: Issue on Update

Hi, update phone with Update Service instead. Here's the download link, http://www.sonymobile.com/gb/tools/update-service/.

Keep us updated.

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All Replies
Solution
Master
Posts: 7,428
Registered: ‎2010-10-29

Re: Issue on Update

Hi, update phone with Update Service instead. Here's the download link, http://www.sonymobile.com/gb/tools/update-service/.

Keep us updated.

Anonymous
Posts: 0

Re: Issue on Update

Thanks alot!

This one works normally, an much easier process to update.

Highlighted
Master
Posts: 7,428
Registered: ‎2010-10-29

Re: Issue on Update

No problem ....