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2012-01-25 07:15 PM
I phone recently developed a problem with touch screen becomming completely unresponsive. I googled and found its a common fault with Sony Handsets. Now let me explain the list of tasks i did in order to get it back to work but invane
1- Tested a new touchpad
2- Software update
3- Software downgrade
4- Deassembling and reassembling
i think i didn't miss anything but still its not responsive. It does sometimes response but if i do restart battery pull, open back case its unresponsive again. According to my knowledge its not a hardware issue as if its hardware and need new one i already tried that its software issue and it seems that entire screen is selected when i try to neviggate through the gaming keys.
I am still unable to belive that sony ericsson has still not provided any fix for the issue. If anyone has any idea or any third party software for screen please advise.
2012-01-26 09:30 AM
In this case I suggest that you contact your local support team to have it examined and fixed at a repair center.
- Community Manager Sony Xperia Support Forum