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2011-12-09 09:35 AM
I was checking my phone one morning when it asked me to update, after that a message popped up saying that for the next update the phone had to be turned off for about 5 minutes. It never turned on again after that.
I already posted a discussion notice about it not turning and the wonderful team member helped me and told me to flash my phone and try the updater. I've done both now and my phone is yet to turn on.
I believe the flashing must of done something as now the LED light on the power button flashes red when I hold down it. But it still does not turn on.
This has been really frustrating and the problem still continues to go on.
Now when I try pc companion update service and hold the back button and connect the phone my pc doesnt recognise the device. Same message pops up if I just plug my phone in normally.
*I've been using the phone 2-3 months before this happened
*I bought it online and cannot return
*I really need help.
2011-12-09 03:02 PM
i guess u must be having some battery issue, usually red light flahses when there is some battery issue. did u remove the battery keep it again and kept the mobile for charge before turning it on ?
2011-12-10 12:15 AM
does the LED turns orange/yellow/green when you connect it to the PC or Wall charger or Car charger ? if it doesn't then try a different USB cable and/or charger(s)
if the LED won't turn on after using different cables and/or chargers then it could be the battery
maybe you can go to a store that has that phone on display and ask them to borrow the battery for a few seconds to see if it turn on, if it does then obviously is the battery, if it doesn't
then there could be another hardware issue such as the
USB connector or motherboard on the phone itself
2011-12-17 04:54 AM
you might have to send it in, sorry
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)