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Posts: 0

Oh surprise Static screen issue

Hi there, my phone just decided the other day to play up with the screen experiencing white static and also random colour bars. Now I have looked at the forums and there are quite a few issues with this so I am thinking do you have an issue with slider parts. Funny that as soon as the year warranty is up for electrical goods which I have passed by 10days it begins to play up. I can barely get the screen to work and well I don't know what I can do. Sure insurance is an excess £50 charge but looking as there a few issues like this I can tell it wasn't done by my hands so why must I cover the cost. If you can help in any way it would be most appreciated.

Thank you.

Community Manager
Posts: 9,012
Registered: ‎2010-11-12

Re: Oh surprise Static screen issue

Have you tried to repair or reinstall the software? Or can you confirm this as an hardware problem?

Anyway I suggest that you do a software repair via PC Companion just to be sure.

If it doesn't help you should contact your local support to see if they can help you get it repaired even if you're a few days past warranty time.

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Posts: 0

Re: Oh surprise Static screen issue

I did the repair software and it fixed it for about 5minutes then went again. I will try the repair centre and see what they say.

Thank you so far.