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One time poster
Ravisiriwardane
Posts: 2
Registered: ‎2012-11-11

Unable to connect Xperia P to PC via USB cable

Hi all! I am using a SONY Xperia P smartphone and I am having trouble connecting it to my PC. The phone is being detected by the computer as a still camera and not as an external storage device. The phone is not being detected by the PC companion software too. Badly need some help and advise on this issue.

Thanking you in advance,

Forum Legend
uliwooly
Posts: 52,655
Registered: ‎2010-07-03

Re: Unable to connect Xperia P to PC via USB cable

turn off your phone > press and hold the volume down key > connect the USB cable to your phone and pc > keep holding the volume down key

this will make your PC look for the required drivers

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Moderator
alexdon
Posts: 25,911
Registered: ‎2012-09-06

Re: Unable to connect Xperia P to PC via USB cable

do what uli said,and if it doesn't work,check if the phone folder option is to be viewed as folder or just pictures.and alsoso install pc companion,it should detect the phone.


All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien
One time poster
Ravisiriwardane
Posts: 2
Registered: ‎2012-11-11

Re: Unable to connect Xperia P to PC via USB cable

Thanks for all the replies. Where do I find the phone folder option.:smileyconfused:

Moderator
alexdon
Posts: 25,911
Registered: ‎2012-09-06

Re: Unable to connect Xperia P to PC via USB cable

when you connect a new hardware or usb,you should get a popup window where windows asks you how do you want your new memory to be seen.there you chose open folder to view files,not camera and pictures or music.


All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien