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One time poster
PietuJ
Posts: 1
Registered: ‎2013-08-14

Device memory full in xperia L

Hi.

I have a problem with my xperia L. Device memory gets full with normal usage after a couple of weeks. After it gets full, the phone is almost impossible to use; album doesn't work, new updates will not install, phone resets itself, cannot install new programs.. ETC. The only way out is, in my opinion, to make a "factory reset". But this is not how it should go with a mobile phone..

I am completely sure that this is somekind of a software bug, because my work mate is having exactly same symptoms with his phone and some other users have complained this in this forum with other words. For example:

http://talk.sonymobile.com/thread/140571

http://talk.sonymobile.com/thread/144006

http://talk.sonymobile.com/thread/141173

Somebody explained that this is because the album app is somehow broken, other explanation would be that the phone doesn't know how to refresh the temp files...

Now I have some questions for Sony:

1. Do you recognize this problem?

2. How are you going to tackle it and what is the schedule?

3. Also, when tackling this problem, will you repair the camera software too?

Then, I would like to know if there are other users having the same problem.. By the way, the system version is 15.0.A.1.31

Inhabitant
IPE400
Posts: 24
Registered: ‎2013-08-14

Re: Device memory full in xperia L

I'm experiencing the same problem with the same firmware version. After searching through forums I ended up doing repair installation through PC Companion on last weekend, but unfortunately it didn't help. This is getting really annoying since at this rate I'm probably going to have to do the factory reset ,or repair installation again, in few days...

It would be really nice to get even some kind of confirmation from Sony that they're taking action to fix this fatal problem.

And to be absolutely clear, my apps are only using 557MB of the total 1.57GB of diskspace, while space available is only 451MB. Yesterday I recall having something like 600MB free and I haven't done any new installations.

Demigod
Cot88
Posts: 382
Registered: ‎2013-08-11

Re: Device memory full in xperia L

You can try to update the firmware, if available in your country.

Even on my Xperia L with 15.0.A.1.31 firmware memory wasn't managed correctly

Now it works fine

---------------------------------------------------------------------------------
If you are satisfied with a response don't forget to give Kudos
Visitor
horoyce1
Posts: 4
Registered: ‎2013-07-08

Re: Device memory full in xperia L

Hi, I'm using 15.0.A.1.31... I tried this b4, reset / repair several times still the same, the phone space (ROM) disappear everyday... Originally on day 1 after I setup all stuff, it has around 970M free ROM space (apps around 460M), but even I have not installed any more apps, the phone ROM keeps disappearing and left so little that warning message keeps coming out.

 

After many trials and investigation, I discovered that each time I connect the phone with my PC and unplug, the phone space disappear about 25M space. And I noticed that I am using MSC mode for the USB connection. So, I changed to the MTP mode (from setup -> Xperia -> USB connection), it seems the problem solved. But each time you connect the phone, you have to unlock the phone screen in order to succesfully connect to the PC.

 

I suspected that it's the MSC driver problem, it may "reserve" around 25M space to serve as "buffer" for transferring data, but forgot / failed to clear after use. I hope the new firmware can solve this problem, but I still have not got the new firmware (still using 15.0.A.1.31, not even 15.0.A.1.36) after nearly 3 months and I'm in Hong Kong (15.0.A.1.36 issued on 4 June as written on the official web site)

Inhabitant
pawan55
Posts: 24
Registered: ‎2013-08-29

Re: Device memory full in xperia L


even I also faced dat problem before when I ws using firmware build no. -15.0.A.1.31
bug-device memory getting full
reason-walkman player
solution-format ur fone(ofcourse u cn backup up ur app+their data through preinstalled backup n restore app) n
1st thing u need to do after format is to disabled d walkman player(setting/app/internal/walkman player/disable)
my problem ws solved after disabling this app
n u cn install poweramp(no.1app with more loudness n clarity)
in case u want to restore walkman player
then u need to download appmanager III n there u wil get system apps n u cn restore walkman player as internal disabled apps wouldn't be there in ur app setting..


bt now I have built no 15.0.A.2.17 n dis bug is resolved ..
hope I helped u :smileyhappy:
Inhabitant
IPE400
Posts: 24
Registered: ‎2013-08-14

Re: Device memory full in xperia L

[ Edited ]

Hi!

 

Thanks for all your replies. None of them does solve the problem for me though :/ Really dissapointed that Sony isn't giving any answers. Didn't really use USB or Walkman either.

 

I upgraded my phone to latest version (15.0.A.2.17) and after 5 days my memory was full again. Tried to return the phone, but store wanted to send the phone to service. Now my phone has been two weeks with Sony and haven't really heard anything from them. Maybe I should try to figure out what is going on.

 

Most likely a last Sony mobile device I will ever buy and at the moment I really suggest everyone to stay away from this phone.

 

EDIT: added the upgraded version.

Commissioner
Ashoksc19
Posts: 160
Registered: ‎2013-07-27

Re: Device memory full in xperia L

[ Edited ]

Download Clean Master From Google Play Store.

Install and open Go to Junk Files>Residual Files Clean Gallery Thumbnails

Done!

Check SS Screenshot_2013-09-04-14-46-45[1].png

If I help you in any way hit the Kudos  Kudos 2.JPG and / or mark the correct answerSolution.JPG

Inhabitant
IPE400
Posts: 24
Registered: ‎2013-08-14

Re: Device memory full in xperia L

Thanks, I'll try this if the problem repeats itself!

 

I just got the phone back, actually got the info at the same moment I sent my last reply. Seem like they only did Factory reset, which set the version back to the A.31 :/// Even though I told them, factory reset, upgrading or repair installation would work. Maybe they're just trying to get me to buy a different phone.

Inhabitant
IPE400
Posts: 24
Registered: ‎2013-08-14

Re: Device memory full in xperia L

[ Edited ]

 I'm feeling sad for Sony. I've had this phone for two days and it's already starting to run low on memory. Also the cleaning program doesn't work for me :/ I could free only something like 50mb with it.

 

I guess it's time to go to the store to complain and try to get my money back.

Community Manager
Johan
Posts: 8,654
Registered: ‎2010-11-12

Re: Device memory full in xperia L

Could you please send me your details in a PM, and I will forward this.

Make a relevant topic and include the following.

Name:
Phone nr:
E-mail:
Country:
Operator:
Product(s):
IMEI nr:
Build number: