2013-08-14 01:36 PM
I have a problem with my xperia L. Device memory gets full with normal usage after a couple of weeks. After it gets full, the phone is almost impossible to use; album doesn't work, new updates will not install, phone resets itself, cannot install new programs.. ETC. The only way out is, in my opinion, to make a "factory reset". But this is not how it should go with a mobile phone..
I am completely sure that this is somekind of a software bug, because my work mate is having exactly same symptoms with his phone and some other users have complained this in this forum with other words. For example:
Somebody explained that this is because the album app is somehow broken, other explanation would be that the phone doesn't know how to refresh the temp files...
Now I have some questions for Sony:
1. Do you recognize this problem?
2. How are you going to tackle it and what is the schedule?
3. Also, when tackling this problem, will you repair the camera software too?
Then, I would like to know if there are other users having the same problem.. By the way, the system version is 15.0.A.1.31
2013-08-14 03:28 PM
I'm experiencing the same problem with the same firmware version. After searching through forums I ended up doing repair installation through PC Companion on last weekend, but unfortunately it didn't help. This is getting really annoying since at this rate I'm probably going to have to do the factory reset ,or repair installation again, in few days...
It would be really nice to get even some kind of confirmation from Sony that they're taking action to fix this fatal problem.
And to be absolutely clear, my apps are only using 557MB of the total 1.57GB of diskspace, while space available is only 451MB. Yesterday I recall having something like 600MB free and I haven't done any new installations.
2013-08-14 04:23 PM
You can try to update the firmware, if available in your country.
Even on my Xperia L with 15.0.A.1.31 firmware memory wasn't managed correctly
Now it works fine
2013-08-30 04:43 AM
Hi, I'm using 15.0.A.1.31... I tried this b4, reset / repair several times still the same, the phone space (ROM) disappear everyday... Originally on day 1 after I setup all stuff, it has around 970M free ROM space (apps around 460M), but even I have not installed any more apps, the phone ROM keeps disappearing and left so little that warning message keeps coming out.
After many trials and investigation, I discovered that each time I connect the phone with my PC and unplug, the phone space disappear about 25M space. And I noticed that I am using MSC mode for the USB connection. So, I changed to the MTP mode (from setup -> Xperia -> USB connection), it seems the problem solved. But each time you connect the phone, you have to unlock the phone screen in order to succesfully connect to the PC.
I suspected that it's the MSC driver problem, it may "reserve" around 25M space to serve as "buffer" for transferring data, but forgot / failed to clear after use. I hope the new firmware can solve this problem, but I still have not got the new firmware (still using 15.0.A.1.31, not even 15.0.A.1.36) after nearly 3 months and I'm in Hong Kong (15.0.A.1.36 issued on 4 June as written on the official web site)
2013-08-30 05:32 AM
2013-09-04 09:46 AM - edited 2013-09-04 09:47 AM
Thanks for all your replies. None of them does solve the problem for me though :/ Really dissapointed that Sony isn't giving any answers. Didn't really use USB or Walkman either.
I upgraded my phone to latest version (15.0.A.2.17) and after 5 days my memory was full again. Tried to return the phone, but store wanted to send the phone to service. Now my phone has been two weeks with Sony and haven't really heard anything from them. Maybe I should try to figure out what is going on.
Most likely a last Sony mobile device I will ever buy and at the moment I really suggest everyone to stay away from this phone.
EDIT: added the upgraded version.
2013-09-04 11:18 AM - edited 2013-09-04 11:19 AM
2013-09-04 11:34 AM
Thanks, I'll try this if the problem repeats itself!
I just got the phone back, actually got the info at the same moment I sent my last reply. Seem like they only did Factory reset, which set the version back to the A.31 :/// Even though I told them, factory reset, upgrading or repair installation would work. Maybe they're just trying to get me to buy a different phone.
2013-09-06 09:36 AM - last edited on 2013-09-17 01:34 PM by Johan
I'm feeling sad for Sony. I've had this phone for two days and it's already starting to run low on memory. Also the cleaning program doesn't work for me :/ I could free only something like 50mb with it.
I guess it's time to go to the store to complain and try to get my money back.
2013-09-06 10:42 AM
Could you please send me your details in a PM, and I will forward this.
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