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One time poster
gregory
Posts: 1
Registered: ‎2012-09-18

Phone won't turn on

Hi,

My xperia ion lt28i won't turn on again after it froze two days ago and I did a force restart with the power+vol up key.

I charged it for a few hours with the original charger and the led light is still red, not green.

I tried to use the power button alone to turn it on, power button + volumn up button, both no luck.

Please help.

Thank you in advance.

Gregory

Community Manager
Johan
Posts: 8,479
Registered: ‎2010-11-12

Re: Phone won't turn on

Check if SUS can detect the phone via USB and if yes, try to reinstall the phone software.

http://www.sonymobile.com/gb/tools/update-service/

If not possible contact your local support team to have your phone examined at an repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Newbie
pinkpanther
Posts: 3
Registered: ‎2013-09-17

Re: Phone won't turn on

i was updating my xperia ion and it turned off and now i cant turn it on

it flashes a red led flash when connected via usb to the pc and pc companion cant detect it

also i turns on alone every while and displays "sony" but then turns off and on many times then turns off

what should i do???

please help