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Google Sky Map/Space Junk apps shows West as East (East also as East)

Accepted Solution Solved
One time poster
Posts: 40
Registered: ‎2012-01-04
Accepted Solution

Google Sky Map/Space Junk apps shows West as East (East also as East)

I recently purchased Sony Ericsson Live with Walkman WT19i

I installed Google Sky Map in it. (I like star/satellite watching)

After that I noticed that Google Sky Map shows North, South and East correctly.

But West is shown as EAST.

When I point to South and move towards West, screen gets stuck (for 1-2 seconds) and suddenly East appears when I am actually facing West. Planets and Stars which are shown when facing at East, same planets/stars are shown when facing West as well.

At first I thought its Google Sky Map problem. But then I downloaded another app called "Space Junk". This app exhibited the same problem.

So clearly something is wrong with my phone's compass. Any solution?? Can Sony Ericsson confirm this as a bug?

Can someone else owning same phone confirm by downloading Google Sky Map from Android market? If they are facing the problem or not?

Thank you.

Solution
One time poster
Posts: 40
Registered: ‎2012-01-04

Re: Google Sky Map/Space Junk apps shows West as East (East also as East)

Finally I managed to get this fixed.

Here is the solution:

http://talk.sonyericsson.com/thread/31724

View solution in original post


All Replies
Sam
Sony Xperia Support
Posts: 7,161
Registered: ‎2011-04-11

Re: Google Sky Map/Space Junk apps shows West as East (East also as East)

I just tried to replicate that here and have not been able to do so. As it appears to be on multiple applications that you have this problem it may be worth running a software update on the phone:

http://dl-www.sonyericsson.com/cws/download/1/110/61/1323075336/Update_Service_Setup-2.11.12.5.exe

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Highlighted
One time poster
Posts: 40
Registered: ‎2012-01-04

Re: Google Sky Map/Space Junk apps shows West as East (East also as East)

I already have Build 4.0.2.A.0.58

So, before I download this file, can you please let me know if its later than this?

Because the "Update Center" app on phone says my phone is up-to-date.

One time poster
Posts: 40
Registered: ‎2012-01-04

Re: Google Sky Map/Space Junk apps shows West as East (East also as East)

Even PC Companion says.. its "up to date".

Are you sure, I shud go ahead and install the above update?

Is there anyway to check a "Changelog" kind of thing to find out what version that update is? And what changes does it bring?

Thanks in advance and waiting for response.

One time poster
Posts: 40
Registered: ‎2012-01-04

Re: Google Sky Map/Space Junk apps shows West as East (East also as East)

I now tried your update service software as well.

Followed the volume key down/plug cable method. But it also says that my software is up-to-date.

So 3 attempts:

1) Update center on phone

2) PC companion

3) SE update service

All 3 said my phone is up-to-date.

Please tell me what to do now?

I read on this forum that 2.3.4 has a bug in accelrometer, so can u confirm that?

Thank you.

One time poster
Posts: 40
Registered: ‎2012-01-04

Re: Google Sky Map/Space Junk apps shows West as East (East also as East)

Still awaiting on response to what shud i do now?

I can see few random people have problem with google sky map.

some of them using 2.3.4 and have similar problem.

So please suggest. Thank you

Sam
Sony Xperia Support
Posts: 7,161
Registered: ‎2011-04-11

Re: Google Sky Map/Space Junk apps shows West as East (East also as East)

Please check this thread and confirm if this is the same problem for you:

http://talk.sonyericsson.com/message/146459#146459

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One time poster
Posts: 40
Registered: ‎2012-01-04

Re: Google Sky Map/Space Junk apps shows West as East (East also as East)

No, I have not put any kind of cover on phone.

Weird thing is that only WEST side has problem and not North, east or south.

One time poster
Posts: 40
Registered: ‎2012-01-04

Re: Google Sky Map/Space Junk apps shows West as East (East also as East)

Still awaiting the answer. Please suggest.

I am hesitant to go to nearest Sony Ericsson center because on the internet that center has bad reviews.

This one:

http://www.google.com/search?q=mobile%20technology%20ymca%20sony%20ericsson

Thank you.

Sam
Sony Xperia Support
Posts: 7,161
Registered: ‎2011-04-11

Re: Google Sky Map/Space Junk apps shows West as East (East also as East)

Unfortunately I have not been able to replicate this issue and as such I can only advise that you do send it in for repair sorry.

sony_sign_logo.png - Official Sony Xperia Support Staff


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If you want to get in touch with the local support team for your country please visit our contact page.