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Anonymous(anon)
Posts: 0

pc companion problem

My phone is SE Zylo.

When i 1st time connect my phone to the pc with usb,

if come out a window to install pc companion,

I installed the pc companion and some applications of the pc companion.

when the next time i run the pc companion,

it show blank at the home page and i cant press or select anything there.

I uninstall it and download pc companion from SE home page then reinstall,

it remain the same problem..

show blank at the software home page and i cant press or select anything..

as show in the picture i uploaded.

Anyone know what problem and how to solve it?

Or is my own problem?

Demigod
KrazyD
Posts: 1,384
Registered: ‎2010-06-06

Re: pc companion problem

What is it your trying to do?

Anonymous(anon)
Posts: 0

Re: pc companion problem

Any solutions to this problem? I'm not able to synchronise my phone with Outlook anymore, as my PC Companion homepage is also blank (just like what you had) Help would be much appreciated - this is driving me crazy!

Anonymous(anon)
Posts: 0

Re: pc companion problem

I having the same problem. Any solution? :smileysad:

Anonymous(anon)
Posts: 0

Re: pc companion problem

HI I have the same problem, all incons went out suddenly. After that I try uninstall and re install without results. Some body have a Idea to how solve the situation?

Anonymous(anon)
Posts: 0

Re: pc companion problem

Mine is the Media Go problem. I cant install Media Go at all. It says my computer has the software already and ask me to uninstall it from the control panel. But I didn't install any Media Go before. Other software is working fine. Try uninstall it and clear all the Registry Key in ur computer. Then reinstall it. Maybe it works? =)

Shaun

Anonymous(anon)
Posts: 0

Re: pc companion problem

Hope Sony Ericsson technician view our problem and get back to us.....:smileysad:

Anonymous(anon)
Posts: 0

Re: pc companion problem

Hi Every body, Tony_SEAnswers are requesting some information to escalate the problem http://talk.sonyericsson.com/message/35936#35936

he will need minimum 7 replies to scalate.

Best regards.

Anonymous(anon)
Posts: 0

Re: pc companion problem

Hi,

you can try this.

1. Uninstall PC Companion

2. Check and “manually” remove the folders if they are still here:

[Programs]\Sony Ericsson\Sony Ericsson PC Companion

[ProgramData]\Sony Ericsson\Sony Ericsson PC Companion

3. Check and "manually" remove the Registry keys if they are still here(using regedit.exe)

HKEY_LOCAL_MACHINE\SOFTWARE\Sony Ericsson\Sony Ericsson PC Companion

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F09EF8F2-0976-42C1-8D9D-8DF78337C6E3}

Then install PC Companion again from SEMC web site:
http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/pccompanion/xperiax10

If you still have the problem, you can go in the about box (right click on systray icon, chose "about PC Companion") and click on the provided link dump logs on desktop (available only from 2.01.068).

Post the logs here, someone might be able to help :smileyhappy:

Hope it helps.

Anonymous(anon)
Posts: 0

Re: pc companion problem

Pive78, I did all steps, and my result was unsessfull. Look the pictures attached.