Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Do you mean 
Reply
Anonymous(anon)
Posts: 0
Accepted Solution

Software update with pc companion fails on Xperia Mini Pro

I am using PC Companion ver 2.10.030

Performed a standard settings reset on the phone(Xperia Mini Pro).

Then wanted to update system software on the phone through PC Companion after downloading update to PC.

Every attempt fails with same error message. Phone is fully battery-loaded.

Trying to update to version 2.1 from 1.6.

pc-companion-error.png

Any suggestions?

Moderator
Nabeel
Posts: 4,573
Registered: ‎2012-01-10

Re: Software update with pc companion fails on Xperia Mini Pro

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

both the links are same

___________________________________________________________________________
Discussion guidelines.


Need any help related to moderation? message me or any other moderator.

Anonymous(anon)
Posts: 0

Re: Software update with pc companion fails on Xperia Mini Pro

With PC Companion all the phone data and settings are preserved. Is that true with SUS too? I have the same problem as the original poster.

Moderator
Nabeel
Posts: 4,573
Registered: ‎2012-01-10

Re: Software update with pc companion fails on Xperia Mini Pro

if you just wan't to update to latest software then yes ( is an update available for your phone ? )

Using SUS you could update your phone to latest version without any loss of data

But if you are already on the latest software then reinstalling the phone's sofware would result in complete wipe of phone data

___________________________________________________________________________
Discussion guidelines.


Need any help related to moderation? message me or any other moderator.