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Anonymous(anon)
Posts: 0

Xperia play Touch screen problem

Hi guys i need some help.

i trapped my phone in my car door and smahed all the front of it. i got a new touch screen and replaced it and all seemed to be working fine for a few days then the touch screen wouldnt respond, if i slide the keypad out i can use that but there seems to be a blue square that is round the buttons when i slide the pad out.

ive tried taking it apart again incase of any loose connections but same problem when i turn it on, have also tried restoring firmware but still having same problem.

any ideas what it could be?

any help would be appriciated.

Forum Legend
uliwooly
Posts: 50,727
Registered: ‎2010-07-03

Re: Xperia play Touch screen problem

it might be a faulty touchscreen or one of the ribbons might be loose or broken

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Forum Legend
uliwooly
Posts: 50,727
Registered: ‎2010-07-03

Re: Xperia play Touch screen problem

try going to service menu and see if the touchscreen works there

http://talk.sonymobile.com/message/113787

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Anonymous(anon)
Posts: 0

Re: Xperia play Touch screen problem

hi thanks for the reply, tried it in the service menu but doesnt work

Forum Legend
uliwooly
Posts: 50,727
Registered: ‎2010-07-03

Re: Xperia play Touch screen problem

I would suggest trying a different touchscreen

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Anonymous(anon)
Posts: 0

Re: Xperia play Touch screen problem

ok thanks will give that a try then.

any idea tho why it will let me navigate to and use all apps through the keypad but if i go to send a text message it just stays on the box where the message would appear and not let me navigate to the letters?

thanks again

Forum Legend
uliwooly
Posts: 50,727
Registered: ‎2010-07-03

Re: Xperia play Touch screen problem

did you tried to repaired your phone with SUS?

Update Service (SUS)

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Anonymous(anon)
Posts: 0

Re: Xperia play Touch screen problem

i did try that mate but still the same problem.

looks like another new screen i suppose

Forum Legend
uliwooly
Posts: 50,727
Registered: ‎2010-07-03

Re: Xperia play Touch screen problem

I would double check the ribbons, sometimes they seemed to be connected properly but they aren't

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)