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Anonymous(anon)
Posts: 0

HELP! Vivaz Pro Boot: Red Light + White Screen with Sony Ericsson Text

My 18 month old Vivaz Pro fails to boot after the battery fully drains.

Heres what happen:

Is there any other way to solve this?

If not where can I find the nearest service center that can repair my phone? Im at Tanza, Cavite, Philippines.

Forum Legend
Dr_Chris
Posts: 7,503
Registered: ‎2010-08-16

Re: HELP! Vivaz Pro Boot: Red Light + White Screen with Sony Ericsson Text

I suggest you try re-running the update service and failing that, use this link to contact Sony in the Philippines: http://www.sonymobile.com/gb/support/contact-us/country/en_PH/

Anonymous(anon)
Posts: 0

Re: HELP! Vivaz Pro Boot: Red Light + White Screen with Sony Ericsson Text

I did try again.

I tried three times already.

while the SIM and memory card is removed.

Still the same result.

Forum Legend
Dr_Chris
Posts: 7,503
Registered: ‎2010-08-16

Re: HELP! Vivaz Pro Boot: Red Light + White Screen with Sony Ericsson Text

You can also try Phone repair using the Sync Zone in Pc companion:

http://www.sonymobile.com/gb/tools/pc-companion/

Failing that, contact Sony to arrange for a repair.

Anonymous(anon)
Posts: 0

Re: HELP! Vivaz Pro Boot: Red Light + White Screen with Sony Ericsson Text

PC Companion Cannot detect my phone.

I guess its time to contact Sony for a repair.

Thanks anyway.

Forum Legend
Dr_Chris
Posts: 7,503
Registered: ‎2010-08-16

Re: HELP! Vivaz Pro Boot: Red Light + White Screen with Sony Ericsson Text

No problem, hope you get it fixed.

Anonymous(anon)
Posts: 0

Re: HELP! Vivaz Pro Boot: Red Light + White Screen with Sony Ericsson Text