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Anonymous(anon)
Posts: 0

Hazel - no pictures in facebook app

Hi,

Facebook app (and widget) does not show any pictures - no profile picture or images in posts (I get broken image icon instead) but all wall updates and status changes are displayed correctly. Only when I click on a status it is opened in browser and the images are there.

I've tried restarting the phone a few times but with no success.

Anybody ?

My software version is: 1231-9304-R7CA064-100708. Update option show there is none available.

Facebook app version: 2.3.13

Moderator
Nabeel
Posts: 4,552
Registered: ‎2012-01-10

Re: Hazel - no pictures in facebook app

hi klin do one thing
open ur fb app then in options select advanced mode
letme know if it works :smileyhappy:

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Anonymous(anon)
Posts: 0

Re: Hazel - no pictures in facebook app

nope :smileysad: , already tried that before

I've just found a similar post about Elm suggesting that it would be a facebook problem in which case it is probably unsolvable

Moderator
Nabeel
Posts: 4,552
Registered: ‎2012-01-10

Re: Hazel - no pictures in facebook app

u run internet throug network carrier or wifi ???
beacause sometime the network carrier data traffic is weak and slow and the pics break
this might be the cause

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Anonymous(anon)
Posts: 0

Re: Hazel - no pictures in facebook app

I haven't tried wifi yet I'll check that when I come home - thanks. Will this facebook automatically know to use wifi when I'm connected to my home network?

Though youtube videos run w/o any problems on network carrier so I guess it shouldn't be a problem - but I'll check this out.

Moderator
Nabeel
Posts: 4,552
Registered: ‎2012-01-10

Re: Hazel - no pictures in facebook app

videos are different things they have to load if u refresh
but u dnt have a option to forcefully load pics

check it
in the mean time i will try finding some other solution for u :smileyhappy:

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Moderator
Nabeel
Posts: 4,552
Registered: ‎2012-01-10

Re: Hazel - no pictures in facebook app

u have to connect to ur wifi and in check this step >>. settings > connectivity > internet settings> allow local connection > yes

to use wifi u have to make sure u allow locl connection

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Anonymous(anon)
Posts: 0

Re: Hazel - no pictures in facebook app

Just tried the java application (the one from facebook page) and it works perfectly and network settings are the same for both (bundled app and downloaded from fb). I guess network problem might not be the case.

It seems that this SE facebook app is problematic. I'll try changing the phone's firmware version (central europe 3 instead of central europe 1) and see if it helps.

Moderator
Nabeel
Posts: 4,552
Registered: ‎2012-01-10

Re: Hazel - no pictures in facebook app

okhh

otherwise repair ur software usin SEUS or PCC

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Anonymous(anon)
Posts: 0

Re: Hazel - no pictures in facebook app

Neither enabling wifi nor running a software update helped.

A friend of mine owns a hazel and facebook runs without problems, different carrier though.

His:

sw: 1231-9304-R7CA061-100619

facebook app: 2.3.16 or 2.3.20

Mine:

sw: 1231-9304-R7CA064-100708

facebook app: 2.3.13

I guess the facebook app version might be the key but seus claims I have the latest version (tried reinstalling it though). I would happily try this other version but can't seem to find it anywhere (seus, pcc, wotan).