Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2010-08-26 12:00 PM
When I insert the USB into my PC, and the Micro USB into my phone I hear a noise but no pop-up comes up on the phone asking me what I want to do. I usually get a list saying:
Install PC Companion
I hear a noise conformation from the phone that a USB device is in use, and the icon at the top but I don't get that list and PC Companion can't detect my phone through the USB. This was working just 20 minutes ago, but it isn't now?
Can anyone help me?
2010-08-26 06:30 PM
I had a similar problem with my X10 (the big one) - turned out to be something to do with the Nokia PC Suite I had installed on the PC - well, at least when I deep sixed the Nokia software the phone started working. So check if you've got something trapping USB events - e.g. some folks have complained that the iPod software does this.
Dumb question, but have you tried the usual work around (he says, blithely assuming that you've got a Windows PC) of trying a different USB port? I've had problems with a scanner getting recognized that moving to a different port sorted out fine.
Oh, and I've also had some issues with 3rd party microUSB leads - they seem to only be usable for charging.
2010-08-26 06:37 PM
It's working now, when I had the problem I left it for a while and tried again and it worked
Good news - wish that approach worked with the Contacts app on my phone.