Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2012-02-03 09:39 PM
Me too. I have the same issue. PCC installed. While updating, error appears. Reports "unable to install or start phone software update components". Log of PCCInfo below.
Despite updating with PCC was failed, I did update using SEUS.
Good luck for everyone!
2012-02-03 09:44 PM
Yeah i used PCC. I saw your other thread about using SEUS to install manually but i dont want to void my warranty
The last update was pretty smooth. This time im having this issue dunno y. I tried removing memory card still same message is displayed
2012-02-13 09:55 PM
Hi Maddy and others,
I think I might have the solution to your problem.
When I tried to update to 4.0.2.A.0.62 with PCC I also received the message something was wrong and I should look on the support website of sony ericsson. But there was very little help for me.
When I connect my phone through USB with PCC I usually choose skip when the phone ask to install PCC or skip.
But apparently you should choose install PCC then the phone gets in some kind of state in which it is possible to updated it.
Hopefully this helps.
2012-02-23 12:53 PM
Sometimes we do post such info on e.g. the product blog, but not always.
Normally when it's not mentioned it's because the update mainly comes with a lot of minor bug fixes or because it simply won't bring anything noticeably new. I fully understand your concern though,
I'll forward your comment, thanks.
2012-02-25 06:10 AM
hi, just wanted to ask, when I upgraded my phone to the update above, it always shows a blank screen whenever I tried waking it up using the power or the home button?
I also tried resetting my phone, but it still shows a blank screen, is there something I have done wrong when I updated by phone?