Not much In-Call hearing problem for my Mobile X10!!

x10的鈴聲真的是很小聲

Dear SE, please fix these issues asap as these are the basic things a phone should be capable of.

I'm beginning to wonder whether the product had gone through proper testing before it was released.

By the amount of hits this post has had it should be obvious to sony erricson that there is a problem and a large percentage of their cutomers are unhappy. This is not going to go away it would be nice if someone from their admin would post on here an update on progress in addressing this problem.  Are you going to wait until it hits the news and does damage to your company image. This came to a head for me this week when I missed an important call due to this and it cost me a significant amount of money. More than the £450 i paid for this phone. Im not happy and action on this is now or lose customers for ever.

Thanks for saying something Jeff-SEAnswers.

I think the issue is not really related to timing at all... it's all about how SE is responding.  We're told by SE support that there's absolutely nothing wrong with the volume levels.... or they tell me to try turning the volume up using the rocker on the side of the phone.  Then they tell us our other alternative is to go to a service center.  The service center also does nothing, stating there is no problem.  Then, we get several firmware updates that either do nothing to fix the problem, or end up breaking things that were fixed in a previous release - eg WiFi cycling off and on on R2BA026.

On top of that, none of these firmware updates brings the phone up to the current Andorid release...  we're trailing far behind the competing products like HTC, and are facing apps in  the Marketplace we cannot install.

This is probably when we end up here or in blogs etc.. voicing our frustration and annoyance.

This is really a big issue... it's not like Timescape being slow or not functioning, which we could live with... this is a core functionality of the phone that simply doesn't work correctly.  The frustration increases with each firmware release that does little to nothing to address the problem.  The phone is more than capable of producing high volume levels - look at how loud you can turn up music played through the earbuds - I don't play most music at top volume (I usually listen to streaming internet radio)... it's too loud... yet take a phone call using those same earbuds and you have to struggle to hear the caller.  It's even worse when you try to use the handset without earbuds or BlueTooth.

It's difficult to be patient when we get the brush-off or are ignored by support.  It's difficult to be patient when the phone we paid 500€ or more for cannot actually be properly used as a phone.  It's difficult to be patient when there appears to be little to nothing being done about the issue - expecially when it appears (from our side) that SE won't even admit there is a problem.  Appearance is everything, and right now, it appears that SE is not addressing the issue.

As it is.. I'm one of many here impatiently waiting... and not honestly putting too much hope in that wait producing any results.  I'd wager that if Android 2.1 or 2.2 is rolled out in Q4 (as is suggested will happen), the in-call volume issue will remain as it is... too low to be of any practical day-to-day use.

While I know that we are all frustrated, I don't think it is fair to use foul language on the forum, it is not helping our case in anyway, in fact, I feel it will have the opposite effect!

Even writing a load of ****ck etc is stupid as everyone knows exactly what is meant by this, there is no need for it.

We wont get what we want, which seems to be answers at the moment when abuse is being thrown as Jeff and others who we seek the answers from.

I like everyone else am as frustrated by SE's lack of customer care and failure to provide the most basic features on the x10, I want answers as to when they will sort out these problems, but feel that we will get nowhere if we fail to be civil. At the end of the day Jeff is not the person who makes decisons, he is just a normal guy trying to do a job, and ok, most of us feel he isn't doing it very well, we have no right to abuse him.